Order & Return

If the product differs as per your order, we are happy to offer a refund or exchange on product purchased from our online store within 2 days of receiving your product. Items purchased online at mallmagnet.com can now be exchanged or refunded subject to Terms and Conditions

If the product received is not as per the specifications ordered by you may be a:

Damaged,
Defective,
Different Size,
Different products,
Change in Color,
Variation in Quantity(except electronics),
Change in description of the product

If you receive a wrong product, we request you to update returns status from the order panel or write us at info@mallmagnet within 2 days of receipt of your order. Our team will contact you within 3 working days of receipt of your complaint. You can choose to have refund/replacement of the product.

Any Product returning should be unused and should return with the original packaging and tags in place. Items without tags will not be accepted.

We will also not be able to accept the return if the product is:
Used/worn or altered
Physical damage to the product/box
Returned without product accessories
Barcode/Serial Number is tampered.

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